Monday, January 9, 2023

Salesforce Summer '23 Release Highlights

Salesforce Summer '23 Release Highlights

  • Enhanced automation and productivity with the new Flow Designer, which allows users to build flows with a more intuitive, drag-and-drop interface.
  • Improved data management and security with the new Data Mask feature, which allows users to mask sensitive data in non-production environments.
  • Enhanced mobile capabilities with the new Mobile Enhancements feature, which allows users to access new features and capabilities from their mobile devices.
  • Improved collaboration and communication with the new Salesforce Inbox integration, which allows users to connect their email accounts and access Salesforce data directly from their email inbox.
  • Enhanced analytics and reporting with the new Einstein Discovery feature, which allows users to quickly and easily build predictive models and gain insights from their data.
  • Improved integration and customization with the new Custom Metadata Types feature, which allows users to create custom metadata and use it in their applications.
  • Enhanced customer service and support with the new Omni-Channel routing enhancements, which allow users to route customer service requests to the most appropriate agents based on skills and availability.